mediator training

3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World

3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World

As a professional mediator, I have been practicing for nearly three decades. Over the years, I have seen the industry evolve and adapt to changes in technology and society. One of the most significant changes is the rise of virtual mediation training, a service Interaction Management Associates began offering before a global pandemic forced most professions into the digital world. In this article, I will share the benefits of virtual mediation training and how it is breaking barriers and empowering mediators around the world.

Five Powerful Open-ended Questions Mediators Use for Active Listening

Five Powerful Open-ended Questions Mediators Use for Active Listening

Open-ended questions can be great conversation starters for social and workplace situations. Unlike closed-ended questions, which only yield one-word answers, open-ended questions get people talking. Mediators rely on open-ended questions, as they are powerful active listening tools, essential for effectively navigating conflicts. Most importantly, they help to engage and empower people to respond in their own words.

Mediation Skills Empower Kenyan Women Leaders to Transform Conflict into Opportunities

Mediation Skills Empower Kenyan Women Leaders to Transform Conflict into Opportunities

A group of women leaders in Kenya approached Interaction Management Associates seeking virtual mediation training. IMA had never conducted such a training, so we had no idea how transformative the course would be for this powerful group of peacebuilders. After she took the IMA New Mediator Course, Jayne Waithitu shared how mediation training has enriched her work with Peace Warriors Organization (PWO). Jayne is the founder and inspiration behind this women-led, non-profit in Kenya focused on empowering women and girls to encourage political and economic participation. As an undergraduate student in international development with an interest in conflict resolution, I was struck by the hope-filled perspective with which these women approach their work and the vision they have for Kenya’s future. Jayne’s inspirational journey with peacebuilding made me realize the potential of mediation training to positively impact communities around the world.