As a professional mediator, I have been practicing for nearly three decades. Over the years, I have seen the industry evolve and adapt to changes in technology and society. One of the most significant changes is the rise of virtual mediation training, a service Interaction Management Associates began offering before a global pandemic forced most professions into the digital world. In this article, I will share the benefits of virtual mediation training and how it is breaking barriers and empowering mediators around the world.
Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy?
Conflict resolution happens on the global stage at a variety of different levels and between different stakeholders. This is on clear display with peacebuilding and negotiation efforts between and within countries. This article provides a brief overview of the different routes, or “tracks,” that are commonly used to build peace. The tracks do not operate individually, but rather they are designed to complement one another. In fact, sustainable peace is arguably the ultimate reward for multi-track diplomatic approaches.
Why Cross-cultural Understanding Helps us Manage Conflict More Effectively
Almost anything you will read about conflict will tell you that communication is a contributing factor. How each of us communicates and interprets the verbal and nonverbal signals of others is closely tied to and shaped by our own unique cultures. Awareness of diverse communication approaches enable us to not only recognize the ways our opponents may engage in conflict, but we begin to understand how our own culture shapes us. This respect for divergent conflict engagement practices is especially important for mediators who facilitate those difficult conversations. Ultimately, cross-cultural understanding helps us manage conflict more effectively.