Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now

Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now

Mediation offers countless benefits to parties in dispute, not the least of which is the potential to reach a mutual agreement. In some cases, however, the parties may be dealing with trauma, which impacts their ability to communicate effectively, trust others, and make decisions. Trauma-informed mediation, an emerging approach within the dispute resolution field, can help address these challenges by recognizing the impact of trauma on an individual’s capacity to participate in mediation. This article explores five trauma-informed practices mediators can use now, to revolutionize their mediation approach.

How to Actively Listen for Emotions and Why it Matters in Conflict Resolution

How to Actively Listen for Emotions and Why it Matters in Conflict Resolution

When it comes to conflict resolution, active listening is a crucial skill that can make all the difference in working toward agreement. Active listening involves not only hearing what the other person is saying but also paying attention to their emotions. In this article, we will explore the importance of acknowledgment, how to validate feelings, the value of empathy, how to seek clarity, the benefits of summarizing what is expressed. Actively listening for emotions is a powerful way to facilitate conflict resolution.

Why Cross-cultural Understanding Helps us Manage Conflict More Effectively

Why Cross-cultural Understanding Helps us Manage Conflict More Effectively

Almost anything you will read about conflict will tell you that communication is a contributing factor. How each of us communicates and interprets the verbal and nonverbal signals of others is closely tied to and shaped by our own unique cultures. Awareness of diverse communication approaches enable us to not only recognize the ways our opponents may engage in conflict, but we begin to understand how our own culture shapes us. This respect for divergent conflict engagement practices is especially important for mediators who facilitate those difficult conversations. Ultimately, cross-cultural understanding helps us manage conflict more effectively.