Recently, my conflict resolution skills were tested in my personal life. For someone who loves to help others work through their conflict, I felt lost. After attempting to talk and listen to the other parties involved, it was clear that progress was not on the horizon. When conflict is personal, it is easy for even the most seasoned mediators to forget how to apply what we use in our daily practice to develop a satisfactory resolution. I realized that the logical thing to do was draw on my mediation skills. Upon this realization, I turned my attention to five questions that I commonly use in my practice and when coaching our mediators.