Mediation offers countless benefits to parties in dispute, not the least of which is the potential to reach a mutual agreement. In some cases, however, the parties may be dealing with trauma, which impacts their ability to communicate effectively, trust others, and make decisions. Trauma-informed mediation, an emerging approach within the dispute resolution field, can help address these challenges by recognizing the impact of trauma on an individual’s capacity to participate in mediation. This article explores five trauma-informed practices mediators can use now, to revolutionize their mediation approach.
How to Actively Listen for Emotions and Why it Matters in Conflict Resolution
When it comes to conflict resolution, active listening is a crucial skill that can make all the difference in working toward agreement. Active listening involves not only hearing what the other person is saying but also paying attention to their emotions. In this article, we will explore the importance of acknowledgment, how to validate feelings, the value of empathy, how to seek clarity, the benefits of summarizing what is expressed. Actively listening for emotions is a powerful way to facilitate conflict resolution.
3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World
As a professional mediator, I have been practicing for nearly three decades. Over the years, I have seen the industry evolve and adapt to changes in technology and society. One of the most significant changes is the rise of virtual mediation training, a service Interaction Management Associates began offering before a global pandemic forced most professions into the digital world. In this article, I will share the benefits of virtual mediation training and how it is breaking barriers and empowering mediators around the world.