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apology

Why an Apology Can Be a Powerful Catalyst for Conflict Resolution

Why an Apology Can Be a Powerful Catalyst for Conflict Resolution

A genuine apology can promote healing and connection. An apology involves more than simply saying “I’m sorry.” It is a process. Effective apologies require courage, compassion, humility, and sincerity. An apology’s effectiveness, however, is not dependent on the recipient’s acceptance of the apology. There may be barriers to giving or receiving apologies. When the conditions are right, however, an apology can be a powerful catalyst for conflict resolution.

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