electronic communication

Seven Strategies for Drama-Free Communication

Seven Strategies for Drama-Free Communication

Most of us rely on auto-correction software, but how often do people check messages for conflict-inducing digs? You know what I mean, the ones that hit below the belt.  They’re loaded with passive-aggressive undercurrents of sarcasm.  They’re discounting, insulting or disrespectful.  They blame or deflect responsibility. They triangulate, lack compassion, strike a nerve, etc.  Even when the sender denies the intention of harm, knee-jerk messaging, particularly when sent electronically, can escalate quickly into drama and conflict, often with harmful consequences.