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    <lastmod>2026-02-27</lastmod>
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      <image:caption>Blaine Donais, labour lawyer/mediator, member of the Law Society of Upper Canada and President of Workplace Fairness Institute</image:caption>
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      <image:caption>Michelle Buonincontri, CFP®, CDFA™, CERTIFIED FINANCIAL PLANNER™, Presenter, Contributing writer, Collaboratively trained Financial Neutral, Financial Coach</image:caption>
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    <loc>https://imamediation.com/blog</loc>
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    <lastmod>2023-07-17</lastmod>
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    <loc>https://imamediation.com/blog/unlocking-success-why-conflict-resolution-is-the-key-to-effective-leadership</loc>
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    <lastmod>2024-08-12</lastmod>
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      <image:title>Articles - Unlocking Success: Why Conflict Resolution is the Key to Effective Leadership - Make it stand out</image:title>
      <image:caption>Unlocking Success: Why Conflict Resolution is the Key to Effective Leadership</image:caption>
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      <image:title>Articles - Unlocking Success: Why Conflict Resolution is the Key to Effective Leadership - Make it stand out</image:title>
      <image:caption>A person leading others down a hill.</image:caption>
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      <image:title>Articles - Unlocking Success: Why Conflict Resolution is the Key to Effective Leadership - Make it stand out</image:title>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1685661010201-M24EPPVGW9U2LF5PAD0V/image-asset.jpeg</image:loc>
      <image:title>Articles - Conflict is Inevitable: Why You Must Build Confidence and Embrace It - Make it stand out</image:title>
      <image:caption>emotional brain</image:caption>
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      <image:caption>mediator working with two parties in conflict</image:caption>
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    <image:image>
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      <image:title>Articles - Conflict is Inevitable: Why You Must Build Confidence and Embrace It - Make it stand out</image:title>
      <image:caption>IMA mediators in training</image:caption>
    </image:image>
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  <url>
    <loc>https://imamediation.com/blog/why-active-listening-is-infinitely-more-powerful-than-giving-advice</loc>
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    <lastmod>2024-06-20</lastmod>
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      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Why Active Listening Is Infinitely More Powerful Than Giving Advice</image:caption>
    </image:image>
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      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1684375106599-88FQN631LZN10N8VFN5R/unsplash-image-rCyiK4_aaWw.jpg</image:loc>
      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/7c20c346-3382-4030-a527-8377bdbe548a/pexels-kutlay-uyar-10870435.jpg</image:loc>
      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Articles - Why Active Listening Is Infinitely More Powerful Than Giving Advice - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://imamediation.com/blog/revolutionize-your-mediation-approach-top-5-trauma-informed-practices-to-use-now</loc>
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    <priority>0.5</priority>
    <lastmod>2024-06-20</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/f513fc72-95ae-4290-b3d2-a07c0cdb03c2/Revolutionize+Your+Mediation+Approach+Top+5+Trauma-Informed+Practices+to+Use+Now.VERTICAL.png</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1683063735376-QPR1MBEOZ5KLJRX4L80U/unsplash-image-WdNTHwtGjv0.jpg</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>trauma face</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/379c92a6-c881-4493-8137-4ff36c4c5a14/model+standards+of+conduct.png</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>Model Standards of Conduct for Mediators</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1683066667042-XCNNE8NYC23D3CZNJ0YH/unsplash-image-GB4ScXwxNGI.jpg</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>mediator in private caucus</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/0db74f5a-3255-41ad-9d3c-eec3a22d9c0e/Untitled+design.jpg</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>IMA Mediation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1683068202290-IZ8A02PUR5EKO27LPH4V/unsplash-image-I8gQVrDcXzY.jpg</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>crying</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1683068508188-DB8SCW40KEKQ2GX42VG7/unsplash-image-TyQ-0lPp6e4.jpg</image:loc>
      <image:title>Articles - Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now - Make it stand out</image:title>
      <image:caption>empowerment</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://imamediation.com/blog/how-to-actively-listen-for-emotions-and-why-it-matters-in-conflict-resolution</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-07-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/20370a20-9335-43d5-82d8-da08ba322636/How+to+Actively+Listen+for+Emotions+and+Why+it+Matters+in+Conflict+Resolution+.png</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>How to Actively Listen for Emotions and Why it Matters in Conflict Resolution</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1681949424999-VUVYQ28VF0OCKESVYCTM/unsplash-image-nizUHtSIrKM.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>Two men communicating, one is actively listening</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1681949756271-36BB7OXSYM7V7QIUSO1X/unsplash-image-0GFNAelMPZA.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>Young woman holding her hand up to other woman, not wanting to talk</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/7f78807e-cfbd-41c1-bf0a-16966a47b47b/Bridges+to+Listening+Infographic.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>AVECS: Bridges to Listening</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1681949935347-ZED6DG6SR1ERAU27KNF3/unsplash-image-aPa843frIzI.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>Showing someone empathy and concrn</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1681950369895-5QP4388EM3FE47U75HMT/unsplash-image-0N_azCmUmcg.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>Person looking through magnifying glass</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/42b19350-39a2-4697-8fde-8c5ce2e5e36f/Simulation+mockup.jpg</image:loc>
      <image:title>Articles - How to Actively Listen for Emotions and Why it Matters in Conflict Resolution - Make it stand out</image:title>
      <image:caption>IMA Mediation simulation with mediators practicing</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://imamediation.com/blog/3-benefits-of-virtual-mediation-training-breaking-barriers-and-empowering-mediators-around-the-world</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-05-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/77aec08b-0ee7-4749-93bc-120ab1d230e9/Copy+of+Blog+Post+cover+Globe+%282%29.png</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/e3f3c734-08bc-49b4-8efd-f72a37fe2264/Untitled+design+%281%29.jpg</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>IMA Mediators from around the world in a live small group mediation simulation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1679549595120-TR3XXRZUDSSAE5Y3FUG0/unsplash-image-Q80LYxv_Tbs.jpg</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>In-person training</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/af6dc40a-d926-474e-8eaf-8c48e52ae642/Screenshot+2023-03-22+at+10.37.37+PM.png</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>IMA Mediator, Val Speltz, on how IMA training has helped her.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/f2abb639-44ef-4fb9-ab78-01acc83b2917/PRACTICE+SESSION+MOCKUP.jpg</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>IMA New Mediator observing a mediation simulation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/7bff7541-619c-4404-b235-a99f69e9deb4/Untitled+design.jpg</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>Mediators practicing in a virtual session</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/f7f59876-a5ab-4fcd-8d73-04825124f3b5/Screenshot+2023-03-22+at+10.04.18+PM.png</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/a3cfd32c-c790-449f-a3c6-d7815baa1833/Screenshot+2023-03-22+at+10.01.48+PM.png</image:loc>
      <image:title>Articles - 3 Benefits of Virtual Mediation Training: Breaking Barriers and Empowering Mediators Around the World - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://imamediation.com/blog/could-sustainable-peace-be-the-ultimate-reward-for-multi-track-diplomacy</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-04-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1b631738-20f6-4fdb-ace8-e533c5fd4610/Could+Sustainable+Peace+Be+the+Ultimate+Reward+for+Multi-track+Diplomacy.png</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678941081928-MD5W1B348QXRZ5EVDVRN/unsplash-image-9mE5MQfXInE.jpg</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>international flags</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678941215899-6IT1XBIB1L58WYQUFB18/unsplash-image-x_0hW-KaCgI.jpg</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678941529201-LY49SNNEH978BRGY05SN/unsplash-image-34GZCgaVksk.jpg</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/931a0e16-e7d0-4572-a04a-d26c04f503a7/Blue+Simple+Process+Flow+Chart+Graph.png</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Source: Carter Center</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/60a4b1d0-ee44-4805-8124-c3469269a947/Screenshot+2023-03-15+at+9.20.32+PM.png</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Source: Basics of Mediation, United Nations</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678942745345-ZG3LMJIYDNVFQO8RLXE8/unsplash-image-_UIVmIBB3JU.jpg</image:loc>
      <image:title>Articles - Could Sustainable Peace Be the Ultimate Reward for Multi-track Diplomacy? - Make it stand out</image:title>
      <image:caption>Two people reaching across walls</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://imamediation.com/blog/why-cross-cultural-understanding-helps-us-manage-conflict-more-effectively</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-07-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/52c02d02-a4c3-41e7-9e38-2b0127e03fc9/Why+cross-cultural+understanding+helps+us+manage+conflict+more+effectively+%283%29.png</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>Why cross-cultural understanding helps us manage conflict more effectively</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678325329238-JELONGTQOLIZV5YE2HGF/unsplash-image-GOWz0zTf_vY.jpg</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>Our interconnected world</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1678325543203-11EZ9U4J144JG86RWQ2K/unsplash-image-S47XBGwRZkc.jpg</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>great communicator?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/ef392a4d-ebd8-4fc7-b89e-330ef07cf145/Screenshot+2023-03-08+at+1.48.13+PM.png</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>Source: Erin Meyer, The Culture Map</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/da79e9dd-f090-41d9-afa6-fde78d3d579b/Screen+Shot+2023-02-10+at+1.43.23+PM.png</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>Participants in an IMA Mediation Simulation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/cebabf61-23de-4afa-a437-71ebe9581735/Screen+Shot+2022-10-11+at+7.21.32+PM.png</image:loc>
      <image:title>Articles - Why Cross-cultural Understanding Helps us Manage Conflict More Effectively - Make it stand out</image:title>
      <image:caption>IMA mediators participating in a simulation</image:caption>
    </image:image>
    <image:image>
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      <image:title>Articles - How Mediators Can Be the Peacemakers in their Own Family Conflicts - Make it stand out</image:title>
      <image:caption>family gathering</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1671763959173-NYXQMK05BJCZSC5KTH00/unsplash-image-K4XHVhJk6kw.jpg</image:loc>
      <image:title>Articles - How Mediators Can Be the Peacemakers in their Own Family Conflicts - Make it stand out</image:title>
      <image:caption>family dinner</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1671760024417-3PWRAMAXI9AF5FDGAX46/unsplash-image-IL6M6cmhEpM.jpg</image:loc>
      <image:title>Articles - How Mediators Can Be the Peacemakers in their Own Family Conflicts - Make it stand out</image:title>
      <image:caption>aunt and young man arguing</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/b8b0ec3f-100b-4970-88fc-9188c26f49f9/11659552_10204587954999170_4009034130207956908_n.jpeg</image:loc>
      <image:title>Articles - How Mediators Can Be the Peacemakers in their Own Family Conflicts - Make it stand out</image:title>
      <image:caption>five generation photo</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1671762115089-EX8FEA2ILPBCGBKDZJJW/unsplash-image-4V8uMZx8FYA.jpg</image:loc>
      <image:title>Articles - How Mediators Can Be the Peacemakers in their Own Family Conflicts - Make it stand out</image:title>
      <image:caption>giving a referral</image:caption>
    </image:image>
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  <url>
    <loc>https://imamediation.com/blog/2022/six-simple-ways-to-prevent-family-gatherings-from-being-derailed-by-politics</loc>
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    <lastmod>2023-07-17</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/281b28b5-eb85-49ce-989e-57a856dff2f8/Six+Simple+Ways+to+Prevent+Family+Gatherings+from+Being+Derailed+by+Politics.PORTRAIT.png</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>Six simple ways to prevent family gatherings from being derailed by politics (article)</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669615652026-T4M72KRTBHC58YNGE28X/unsplash-image-vJsj-hgOEG0.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>family gathering</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669615778322-Z6R2FL8FGDK5MREJ11MG/unsplash-image-jPpHpgWNCKs.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>cracked social fabric</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669615989968-YMJHSJ9JR8PHM1G6L4PF/unsplash-image-9pw4TKvT3po.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669616073115-BPY3XW74LFZN1JVS1SVQ/unsplash-image-V3dHmb1MOXM.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>family gathering</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669693668475-ZGM00UBJGFC21819OV69/unsplash-image-Kh-QiVqS9o8.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>Cousins talking</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669694528201-C5K8M2U8MZ4844YNPPPV/unsplash-image-zi5vRoAP3WY.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>family members talking</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669616358065-KQW2T5A4VNN4A9TWEIPR/unsplash-image-yBVuRSaLqk4.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1669695891139-7NGD0H7GWWOYL76G4FEF/unsplash-image-VxtWBOQjGdI.jpg</image:loc>
      <image:title>Articles - Six Simple Ways to Prevent Family Gatherings from Being Derailed by Politics - Make it stand out</image:title>
      <image:caption>boundaries and divisions</image:caption>
    </image:image>
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  <url>
    <loc>https://imamediation.com/blog/how-mediators-break-impasse-without-giving-advice-or-giving-up</loc>
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    <lastmod>2023-01-27</lastmod>
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      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>How Mediators Break Impasse – Without Giving Advice or Giving Up</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/379c92a6-c881-4493-8137-4ff36c4c5a14/model+standards+of+conduct.png</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>Model Standards of Conduct for Mediators</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668738786854-ZLA4XYID6V8D0N8P6JVS/unsplash-image-vohu78p3X9U.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>Star trek prime directive</image:caption>
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    <image:image>
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      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>mediator stays with the parties to the very end</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/ab371309-1e38-43ce-b618-b76e3a1d9eeb/mockup+for+blog.png</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>IMA mediation simulation</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668740379617-Z8RWSYCZ7VNPQOFDQWZ3/unsplash-image-oGi6pR3GTOY.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>instead of slicing it, expand the pie</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668740848477-TT64VYQWG4T8BEHKXNL7/unsplash-image-m2TU2gfqSeE.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>Brainstorming in a mediation</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668742728365-JUBXBYFKYHKYY6SD6C2U/unsplash-image-SyRlD4s_amw.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>objective standards</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668744294344-G5OS126E0K6ERUOJSH1E/unsplash-image-26MJGnCM0Wc.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>flow chart for decision-making</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1668744948835-N0AVOGWCLP62C0TDNUNE/unsplash-image-GmBfeupraqQ.jpg</image:loc>
      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>mediate over pingpong?</image:caption>
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    <image:image>
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      <image:title>Articles - How Mediators Break Impasse – Without Giving Advice or Giving Up - Make it stand out</image:title>
      <image:caption>lighting a pathway</image:caption>
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  <url>
    <loc>https://imamediation.com/blog/how-appreciating-conflicting-social-norms-can-promote-social-harmony</loc>
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    <lastmod>2023-07-17</lastmod>
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      <image:title>Articles - How Appreciating Conflicting Social Norms can Promote Social Harmony - Make it stand out</image:title>
      <image:caption>How Appreciating Conflicting Social Norms can Promote Social Harmony - coworkers acting shocked</image:caption>
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    <image:image>
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      <image:title>Articles - How Appreciating Conflicting Social Norms can Promote Social Harmony - Make it stand out</image:title>
      <image:caption>Please stay on the bath</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/f4af2680-cc23-467e-ad48-e23bfefd2a60/Screen+Shot+2022-11-03+at+9.09.33+AM.png</image:loc>
      <image:title>Articles - How Appreciating Conflicting Social Norms can Promote Social Harmony - Make it stand out</image:title>
      <image:caption>Cost of rudeness in French café</image:caption>
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    <image:image>
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      <image:caption>factory worker on phone</image:caption>
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      <image:title>Articles - How Appreciating Conflicting Social Norms can Promote Social Harmony - Make it stand out</image:title>
      <image:caption>Looking through cultural lens</image:caption>
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    <image:image>
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      <image:title>Articles - How Appreciating Conflicting Social Norms can Promote Social Harmony - Make it stand out</image:title>
      <image:caption>Virtual mediation session</image:caption>
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  <url>
    <loc>https://imamediation.com/blog/the-transformative-power-of-mediation-is-as-mystifying-as-magic</loc>
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    <lastmod>2023-07-17</lastmod>
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      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>The Transformative Power of Mediation is as Mystifying as Magic</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/35987862-2362-4372-9057-e40f120800b5/Teaching+a+simulation.png</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>IMA Mediation Simulation</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1665715777353-BQ5GYXXG5JRS4P11H2FC/unsplash-image-klM8jNdndrI.jpg</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Rabbit hole</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1585960205862-FVX3XLZTQVID7W4FH75Z/conflict+iceberg.png</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Conflict iceberg</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1665781947466-4C6K47BYD3VV3B7UAMY9/unsplash-image-iyYMxLcQ3xw.jpg</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1665783340717-2NTUA0WAMKBKJ7LNQAI7/unsplash-image-jNKfJ6u78nw.jpg</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Two people brainstorming with a mediator</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/e19eaa45-559f-4596-ad1f-72ccd875898e/Jayne+meeting+1+on+1.png</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>IMA’s Director of Education and Training, Jayne Waithitu, meeting 1:1 with a disputant</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1665786901912-N0QFRLLRLXMPGQ3N0BE1/unsplash-image-7Zlds3gm7NU.jpg</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Water bottle on the table - easy way to change the subject and help the parties reframe conflict</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/a759b1d9-f718-4103-b2c5-7101c445d9ea/452474A4-6751-490A-A888-AF8E74E748D3.JPG</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Magic wand with IMA coffee mug</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1665785927423-UH1QGAUT9N2FKLG7C2WV/unsplash-image-YGzV2u31o9Q.jpg</image:loc>
      <image:title>Articles - The Transformative Power of Mediation is as Mystifying as Magic - Make it stand out</image:title>
      <image:caption>Star Trek Enterprise - mediation prime directive</image:caption>
    </image:image>
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    <loc>https://imamediation.com/blog/more-than-a-day-or-week-the-world-is-embracing-conflict-resolution</loc>
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    <lastmod>2024-06-20</lastmod>
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      <image:title>Articles - More Than a Day or Week: the World is Embracing Conflict Resolution - Make it stand out</image:title>
      <image:caption>More than a Day or a Week: The World is Embracing Conflict resolution</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1666135038875-JGSKZMG58KVBWFEJ7NWW/unsplash-image-n95VMLxqM2I.jpg</image:loc>
      <image:title>Articles - More Than a Day or Week: the World is Embracing Conflict Resolution - Make it stand out</image:title>
      <image:caption>Handshake</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1b86e813-3637-4092-9660-4d3837b87d1f/Screen+Shot+2022-10-18+at+4.12.35+PM.png</image:loc>
      <image:title>Articles - More Than a Day or Week: the World is Embracing Conflict Resolution - Make it stand out</image:title>
      <image:caption>Ombuds Day logo</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/9fbb5ac1-d926-4fe8-b885-e50c23d5a657/Screen+Shot+2022-10-18+at+4.27.01+PM.png</image:loc>
      <image:title>Articles - More Than a Day or Week: the World is Embracing Conflict Resolution - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/589b7596f7e0abffb4e226c5/1666135374303-V1WV2BAUDL2Y4UKG8LQV/unsplash-image-KdeqA3aTnBY.jpg</image:loc>
      <image:title>Articles - More Than a Day or Week: the World is Embracing Conflict Resolution - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>PWO leaders traveled to northern part of Kenya to meet with county authorities to get buy-in on peacebuilding interventions.</image:caption>
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      <image:caption>A few members of the first cohort of PWO leaders in virtual IMA New Mediator course with mediators from around the world.</image:caption>
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      <image:caption>Kate Otting, CEO For over 25 years Kate has been a champion of respectful and productive conflict engagement. Kate’s journey began in West Africa, where she was in the Peace Corps. At the end of the Cold War, she trained journalists in the former Soviet Union as VP of International Services for the International Center for Community Journalism. She later ran the Arizona Attorney General's mediation program, overseeing 2000+ civil rights and public disputes. Eventually, she was senior investigator of the Arizona Ombudsman's office. She founded IMA in 2004 to provide state-of-the-art training and services to organizations and individuals around the world.</image:caption>
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      <image:caption>Zoe Reinecke Zoe joined Interaction Management Associates in 2019 and currently serves as the Director of International Programs. Bridging her leadership experiences in international grassroots organizations with mediation, she is committed to making mediation accessible to community leaders across the globe. Zoe believes mediation increases the effectiveness and impact of organizations worldwide. In addition to working with IMA, she holds a Master’s in Education Policy Analysis from Harvard’s Graduate School of Education, focused on decreasing barriers that prevent refugees from receiving quality education.</image:caption>
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      <image:caption>Francis Ojok Francis is a Ugandan-trained lawyer who brings extensive experience in International Arbitration, Negotiation and Mediation. He holds a LLM from the Straus Institute for Dispute Resolution, Caruso School of Law, Pepperdine University; MA in Conflict Resolution and Coexistence from Brandeis University's Heller School for Social Policy and Management; and a law degree from Kampala International University. He has vast experience working with culturally diverse teams across geographical contexts, academic institutions and international NGOs. He joined IMA’s coaching team in 2023.</image:caption>
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      <image:caption>Faten Ghosn, PhD Professor Ghosn brings to IMA her specialization in conflict management strategies. She has been interested in how diverse individuals handle their disagreements. A common theme running throughout her professional interests is the importance of the choice of strategy that is picked by actors to manage their conflicts and disagreements, how such strategies and policies are implemented, their effectiveness as well as their consequences. She has published in numerous academic and policy outlets.</image:caption>
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      <image:caption>Richard Walker Richard specializes in helping organizations and individuals achieve their strategic goals through coaching and creating customized learning solutions. He brings to IMA over 15 years of experience in the learning and development industry. He has led the development and implementation of impactful programs on coaching, leadership, sales, performance management and more for Fortune 300 companies. He is an ATD Certified Master Trainer and holds certificates in Conflict Resolution and Negotiation Mastery from Cornell University.  He is also pursing an MS in Organizational Leadership at Johns Hopkins University.</image:caption>
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      <image:caption>Swapnil Jagtap Swapnil Jagtap brings his passion in graphic design to IMA’s social media outreach, video production and web presence. With a solid background in design and a keen eye for creativity, he takes immense pride in his artistic conceptions. This is evident in the tremendous contributions he has made to shaping IMA’s brand authority and recognition. A consummate professional and inspiring entrepreneur, Swapnil is also the founder of two thriving international businesses, SPinturaArt Clothing &amp; Accessories and SPinturaArt Graphic Design Agency.</image:caption>
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      <image:caption>Roger Moss, JD Roger Moss is an attorney, mediator, and real estate generalist known for creative thinking, vision, and success in animating complex projects paralyzed by stakeholder conflict. He brings 30 years’ experience to the IMA team, in negotiation and executive leadership. He has channeled these qualities into the creation of groundbreaking dispute resolution services. Since 2017, Roger has served over 5,000 mediation participants directly or through programs he designed and managed. These cases generated a stunning 97% positive agreement rate. Roger introduced radical neutral advocacy into the dispute resolution lexicon. He believes that rapid response, compassion-entered, interdisciplinary conflict intervention is the future of access to justice.</image:caption>
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      <image:caption>Sicelo Jantjies Sicelo Jantjies joins the IMA team as our International Youth Ambassador. He lives in Cape Town, South Africa and has five years of experience working as a corporate liaison officer, facilitating negotiations, communication, and language interpretation between government, small-scale commercial farmers and investors. Sicelo also works for the African Union as a Bingwa ("champion") health advocate, a continental initiative under the Africa Centres for Disease Control and Prevention. His key duties are to raise awareness for accurate public health, mental health, social behavioral changes and promote health education in the African continent. Sicelo achieved his IMA New Mediator Certificate in 2020. Applying his training and practice as a professional mediator, Sicelo established the Youth in Conflict Resolution Program in South Africa, working with private and public schools, in both rural and urban settings. He conducts workshops for teachers, offers mediation services for parents and teachers, and shares tools to help educators prioritize peace in schools.</image:caption>
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      <image:caption>Madeline Thorne Maddy graduated from Grand Canyon University in Spring 2021 where she earned her bachelor’s degree in Digital Film and Production. Since then, she has gotten the chance to work in a multitude of industries, including entertainment, public relations, marketing and communications. She has a passion for any creative project she can get her hands on in all forms of media, from filmmaking and digital design, to painting and drawing. She gathers these creative skills and blends them with her leadership as well as collaborative abilities to be able to keep IMA’s brand and administrative system polished and looking sharp. She plans to attend a graduate program next spring to earn her teaching licensure in art education.</image:caption>
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      <image:caption>Dan Yamamoto, CPA Dan Yamamoto brings over 30 years of accounting industry experience to IMA’s team. He started his career as an auditor for Deloitte in San Fransico, California, and gained experience working in industries such as manufacturing and distribution, food service, insurance, technology, and telecom. Dan is motivated by a desire to understand the needs of his clients and provide support to fulfill those needs and ensure their organization’s success. He also serves as Client Accounting Services Manager for Lohman Company. He blends compassion, passion and humor in everything he does. These qualities have been impactful in helping IMA advance its mission.</image:caption>
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      <image:caption>Dante Dallago Dante serves as a writer for IMA’s social media content focusing on conflict management. He recently graduated from Pace University with a bachelor’s in Directing and Peace &amp; Justice Studies. He has conducted research using ethnographic techniques and conflict analysis. His previous writings have focused on the issues of housing justice, family conflict, human rights, and armed conflict. He believes in the transformative power of mediation to de-escalate conflict and facilitate change. He is currently pursuing his master’s in journalism at Columbia University.</image:caption>
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      <image:caption>ChiaMei Hsia, PhD Dr. Chiamei Hsia brings to IMA years of professional practice in conflict management, community development and community capacity-building. Based in Taiwan, she co-founded the Global Community Development Partnership and serves as senior consultant for the Taichung Community Alliance for the Advancement of Community Development and senior researcher for Partnership for Community Development at Arizona State University. Her expertise rests in advancing community partnership facilitation and capacity-building through local engagement and cross-sector collaboration.</image:caption>
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