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Conflict management and mediation training for all levels. Custom training available for your team or organization.
Grow Your Practice
Resources, tools and support networks for mediators, whether you're just starting off or advancing your practice.
ima conflict manager
Opens October 23, 2017
Transform conflicts into opportunities like a pro.
Learn key skills and strategies used by dispute resolution experts and earn a 20-hour Certificate of Completion through self-paced demonstrations, workbook, reading materials and lessons.
WHAT YOU'LL LEARN:
- Underlying causes of conflict
- How to deal with difficult people
- Negotiation techniques used by professionals
- Strategies for engaging people who refuse to listen
"The training was beyond my expectations. The experiential learning style allowed participants to begin transformation in the class. I was far more confident going into my first real life experience because of Kate’s training." - Jodi Maslowski, Intel Corporation HR Legal Department