Keep Toxic People at Bay: Seven Proven Strategies

Keep Toxic People at Bay: Seven Proven Strategies

Even the best conflict engagement professionals can be blindsided by an occasional toxic exchange.  Despite how fantastic a day may start, a few harsh words can catch us off-guard, leaving us feeling defensive, angry or belittled.  You can keep difficult people from bringing you down with them and poisoning your well.  There are surprisingly effective strategies for bouncing back and preventing conflicts from getting the best of you.  

I’ll walk you through an example from my own experience.

5 Ways to Respectfully Disagree Without Giving In or Giving Up

5 Ways to Respectfully Disagree Without Giving In or Giving Up

Our social harmony has been fragmented by mud-slinging and divisiveness.  Clashes between the left and the right have global reverberations.  Each side holds negative views about the other, leading to polarization, culminating in political “echo chambers.”  I admit, I've been guilty of this myself at times.  When I do engage with people on the opposite end of my political views, however, I find practical negotiation strategies lead to respectful and eye-opening debates.