We aim to help organizations reduce costs associated with conflicts. Our clients include businesses of all sizes, private and public organizations, schools, boards of directors, managers and departments.
Through coaching, training, mediation and other interventions, we can strengthen your group's productivity and interactions, both internal and external.
Professional Services
We can provide your organization with any of the following services:
Conflict assessment
Internal Mediation Program Design, which may include: needs assessment, training,program development, tools for marketing your program internally, evaluation tools, policy recommendations and follow-up support
Dispute Resolution System Design
Employee mediation (on- or off-site, in person or telephonic)
Group facilitation
Coaching
Custom Training
Our team can offer the following training services to organizations:
40-hour Introduction to Mediation
This training can be customized to reflect your organization's needs and situations. Role plays, hands-on exercises and simulations may be tailored to fit your program. We can combine this training in a full package that includes designing an internal mediation program for your organization.
Conflict management workshops, including:
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To request more information and/or a quote for any of our services, please complete the form below:
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Addressing Workplace Conflict
Understanding Workplace Bullying
Building a Respectful Workplace
Delivering Difficult Feedback
Dealing with Employee Conflicts
Successful Negotiation
Building Effective Teams
Communication at Work
Dealing with Angry People
Leading Effective Meetings
Consensus Decision Making
Advanced and Refresher Training for Mediators
"Kate is an extremely knowledgeable and engaging facilitator!"
Gretchen Maynord, Organizational Development Administrator
City of Tempe, Arizona
"I recommend this program!"
Janice Shnell, Vice President
Women's Council of Realtors
"The skills I learned in this course can be applied to many aspects of HR administration, not limited to mediation."